O2

I made a claim with O2 insure on the 14 September for my lost phone. The lady I spoke to on the phone said I should have a decision in 2 working days. Today (Monday the 18th) and all I got was an email saying my claim had been created. They sent the ...

I was sent a replacement sim as I lost my phone. The old sim was blocked. When I try the new one it says Emergency calls only. I would be grateful for advice. Thanks.

Hi, I submitted an insurance claim on the 14th September. I printed out the form O2 sent by email, signed it, took a screenshot and sent this back by email as instructed. I received an email saying thanks your claim has been created. Then I said " we...

I lost my iPhone 14 Pro max yesterday. I called O2 to report the loss, and also made an insurance claim with O2 insure. They took some details and sent me a form to sign. Then told me it would be at least two working days before they make a decision....