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Repair Tracking not working

Anonymous
Not applicable

Hey guys,

 

Took my phone into 02 shop as it become faulty,They have sent it off for repair and gave me a recipt with a online repair tracking number...however it does not work,Ive tried many times made sure everything is correct i type in.

All i get is this...

 

http://i18.photobucket.com/albums/b125/shaneathome/Capture-10.png

 

I dont want to keep calling the store,They are always very busy...So thats why i wanted to use the tracker but whats the point if it dont work.

I see someone made a post on this issue some time back,and its still not working now.

Very poor 02 dont you think?

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Anonymous
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O2 trackong system is not meant to work. It's just put there to frustrate the O2 customers, because O2 think that customers are a pain in the neck so it's just O2's way of getting their own back on them.

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jonsie
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I can see a few flaws in that logic.

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Cleoriff
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HI... you will probably need to give it a day at least for tracking to kick in.

It all depends on the courier company being used.. they update sites after midnight..

*The Game Is On*

Girl in a jacket
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MI5
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The conspiracy theorists are back slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@MI5 wrote:
The conspiracy theorists are back slight_smile

If you are talking about post 2....then I thought the same......Rolleys

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jonsie
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You mean it's an actual theory...?Rolleys

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Anonymous
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If that's a theory then I failed the test, it's just his view & nothing added to this question that was asked
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