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Problem transferring data and apps to new phone.

Birstone
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I am trying to transfer data and apps from my old Nokia 5.4 to my new Pixel 7a. When I connect the two phones by cable to start the transfer my Nokia says I need to re type my security unlock PIN but when I do so it says it is the wrong PIN and the transfer won’t start. I am inputting my phone unlock PIN and have also tried the Nokia default 12345, neither works. I don’t have any other PIN to input. Help!

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Bambino
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MI5
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@Birstone 

Try using smartswitch.

Guide: Backing up your phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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This may help - I have done the backup old handset to my Google drive, then restore to new from Google drive...

This may help you:

https://www.gomibo.co.uk/nokia-5-4/tips-tricks/transferring-from-android

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