Positive feedback

[Anonymous]

Thank you to Scott from the support centre (phone).
I was horrifed when I received a £97 bill which he managed, with patience, to sort out for me.

Call centers need more people like Scott.

Someone from O2 management should go and find him and give him a pat on the back.

[perksie]

Welcome to the forum.

Good post, always welcome here.

[Liquid]

Good news again:)

Glad there is good customer service out there:)

[Toby]

I'll try and pass this on Lalone!

[jonsie]

Another nice post. There are more good advisers than bad in customer service and it's frustrating for them when they can answer around a hundred calls a day and only get feedback for one complaint. It's nice when customers take the trouble to post about a good experience!:smileyhappy:

[Anonymous]

Thanks so much for sharing this, Lalone. Toby will be in touch to get a few more details to see if we can find the advisor and pass your feedback along.

Cheers,
Leonard

[Anonymous]

Can we have sort of happy feedback section where all the positive posts are shown

[perksie]

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@Anonymous wrote:

Can we have sort of happy feedback section where all the positive posts are shown

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Someone usually comes along to spoil it with a complaint.

[jonsie]

Lock the thread quick!

[Anonymous]

yeah true & there is an appropriate name for mood swingersLeonard/Toby lock this happy threada nice one for a change