Positive feedback
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on 02-09-2020 22:44
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on 02-09-2020 22:47
I've been trying to find a way to give positive feedback for an 02 CS agent called Frankie who has been brilliant. Just wondering if anybody knows how to do this? Thanks 😁
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on 02-09-2020 22:50
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on 02-09-2020 22:50
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-09-2020 23:22
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on 02-09-2020 23:22
Hi @Gracie82
One of our managers @Marjo or @Martin-O2 will be in touch to get details tomorrow. They will pass it back to Frankie.
Thanks for posting.
Veritas Numquam Perit
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on 02-09-2020 23:53
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on 03-09-2020 07:00
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on 03-09-2020 07:00
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-09-2020 07:47
Hi @Gracie82
Thank you for trying to get positive feed back mentioned for Frankie, it's so welcome and our community Managers will pass this comment on for you. This has been a particularly trying time for all customer service staff.
Best wishes and welcome to the o2 community forum....TallTrees
HAPPINESS IS BEE SHAPED
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on 03-09-2020 10:35
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on 03-09-2020 10:35
Thanks for sharing your feedback @Gracie82! I'll send you a quick message to grab some details so we can find out who you spoke to and pass on your kind words.
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on 04-09-2020 09:00
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on 04-09-2020 09:00
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