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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 39486 Views
  • 204 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33140 Views
  • 45 replies
  • 6 kudos

Reward nominations - July 2019

Hey everyone, August is fast approaching which means it's time for the community reward nomination! Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, p...

Martin-O2 by Former Staff
  • 2951 Views
  • 17 replies
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Customer Satisfaction

Was speaking to Calvin earlier today in the retentions department, had some really great service from him, only problem is after I had completed payment the call got cut off and I didn't get to thank him. Is there anyway I can fill out a satisfaction...

John53 by Level 1: Joiner
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  • 7 replies
  • 2 kudos

Huawei Gallery app

Anyone else got a Huawei phone? If so, what do you think about the Gallery app? I think it's absolutely awful. Unlike other phones I have used, it cannot be limited to look for picture files in specific directories. This results in pictures such as a...

Did O2 contact me?

Received phone call yesterday: 03303035320. Negotiated new iPhone 7 monthly package and case. No bank details exchanged. Expectation to click through on email to confirm phone deal. Received from email account: news@o2-email.co.ukEmail receivedPhone ...

C-M-J by Level 1: Joiner
  • 2532 Views
  • 5 replies
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Airtime Rewards - reviews

For those that are using/have used it, how are you finding it? I’ve been using it for a month now, made 4 qualifying transactions (in store and online) and not a single one has tracked within the 5 day target that the app claims to take. I sent a mes...

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mahj by Level 3: Thinker
  • 20303 Views
  • 20 replies
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Google launches Photos alternative called Gallery Go

Google launched the latest Go app - Gallery Go. After Google Go, Maps Go and YouTube Go, the company is now trying to get photo sync and management functions in a lighter and less data-hungry version. Gallery Go comes in at just 10MB which is a fract...

TheGreyApe by Level 2: Apprentice
  • 3609 Views
  • 11 replies
  • 1 kudos