Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Why are 02 totally useless been with them for over 15 years and all they have done for the last 6 months is mess me about well yesterday was the final nail in the coffin upgrade online you can collect in store so you pay the 40 upfront only to get to...
O2 customer services all lie and in accurately note accounts I would not recommend anyone joins O2 if they know what's good for them I have now had to request transcripts for calls and notes on the account due to the lies I've been told and after 2 m...
Have had £1.51 off my bill for 24hrs of no data absolute joke its shocking
Hey everyone At O2 we’re always on the lookout for new and innovative ways of improving the experience of our customers. Whether that’s with our apps, developing new technologies or exploring ways of doing things in new and interesting ways.We believ...
I am absolutely appalled at O2’s loyalty towards their customers. It seems like we don’t get anything for actually being with them, especially if you have for a long time. I wouldn’t like the excuse we have priority, as Vodafone have a similar thing ...
It's hard getting ahold of live gurus, but when you do they are brilliant, solved every problem I've had,......... After waiting hours to be answered
This is more of a comment, but I really think O2 should go back to offering 24 month agreements on Refresh.These custom plans are more expensive if you choose a 24 month plan than they were on the old plans- and the 36 month plans work out to an incr...
Please could o2 start stocking fairphone 2? They are so much better then other smartphones. thank you
All I want to do is talk to a guru and ask a few simple questios... But I can't, as it always says they are all busy!
hi guys, so i take up an offer to upgrade my tablet partly because i get 12 months free office 365. the link i have to subscribe comes up but does not work, when it asks me to put the email address in that i used to purchase upgrade then it says this...
