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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 29662 Views
  • 45 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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Poor network & even worse Customer service

I have been a customer with o2 for a very long time, however the past year with them has been frustrating to say the least. I cannot get any 4g, barely 1 bar of 3G.. often reverts to E. Calls cut out repeatedly, I can’t even make a call from my own h...

ELAY25 by Level 1: Joiner
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5G Phones On The Way

LG and Huawei to reveal phones at MWC in Barcelonahttps://www.engadget.com/2019/01/24/lg-huawei-reveal-5g-phones-mwc/

Bambino by Level 84: Resplendent
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Forum problems

Well I used the search function, but could not find the old forum problems topic, so if the Mod team can find it, feel free to merge... I have been struck by the unread post issue this morning. Due to a lack of sleep I have read the same thread 3 tim...

gmarkj by Level 66: Unequalled
  • 1925 Views
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Screen protector for Samsung S8

Hi guysCan anyone recommend me a good screen protector for my samsung s8? I bought this one off amazon originallyhttps://www.amazon.co.uk/gp/aw/d/B07JN5PQ5S/But it already broke and it kept getting dust on the curvy side of the screen.Any suggestions...

Gabrio by Level 1: Joiner
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Fraudulent use of mobile number

Hi - My number is being used fraudulently. At first it was used by an individual who set up fake bank accounts etc. I've stopped this but my number now seems to have got into marketing databases and I'm recieving calls for the individual who propogat...

Patrick91 by Level 1: Joiner
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Terrible customer service

Ive had a frustrating time trying to speak to someone in customer service who was rude, obstructive and unhelpful and refused to let me speak to a manager. I’ve made a complaint to the review service as other posts have suggested but despite an email...

Try the tech

I've recently returned to o2. Happy to be back last time I was here there was a try the tech scheme going on. I got involved and I did reviews and stuff just wondering if it is still going on. @

Jdderby96 by Level 1: Joiner
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  • 12 replies
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