Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 59356 Views
  • 232 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 42471 Views
  • 45 replies
  • 6 kudos

Feedback

Had a lovely few texts yesterday from 02 just want to say thank you they do a grand job. They were asking me what my thoughts/dislikes what I thought of 02 and how I could help in the future. Did say that the 02 app keeps crashing for me all the time...

Pipstop78 by Level 13: Prompter
  • 722 Views
  • 1 replies
  • 2 kudos

Poor Customer Service

Why is O2 Customer Service so bad? Why do I have to wait over half an hour on the phone to try and talk to someone? Just tried to speak to someone only to be cut off when the lady answered. My SIM only contract runs out in December, I will be leaving...

Add my phone to Samsung.co.uk

Hi its me like talking to idiots on Samsung chat lol How do i add my phone to their site please ? My old Samsung's are there and my Samsung tablet I asked the chat and didnt know what i was talking about

Poppysmum by Level 19: Quirky
  • 856 Views
  • 4 replies
  • 0 kudos

Extortion.

Google Play claims that, with almost 5GB of phone storage available, I have no room to download new apps, even apps that only require a small amount of storage. Then they start offering Google One - which you have a pay for - to increase storage spac...

Animal1 by Level 1: Joiner
  • 973 Views
  • 2 replies
  • 0 kudos

Tips To Avoid Spam and Robocalls

These are from the US Federal Communications Commission but they apply here too:Don't answer calls from unknown numbers.Don't answer calls from numbers you don't recognise.Don't respond to any questions that can be answered with a "Yes."If someone ca...

Bambino by Level 86: Prestigious
  • 2017 Views
  • 6 replies
  • 2 kudos

Bristol City Centre 4G/5G data speeds

Just thought I'd start a thread about the data speeds in the city centre of Bristol. I have 2 devices, an Oppo X2 Pro and a One+ 5T (dual SIM). So, one 5G and the other 4G capable. I run EE, Virgin and O2 across the phones, so have a healthy comparis...

Malakhi75 by Level 1: Joiner
  • 1933 Views
  • 3 replies
  • 1 kudos

5G Speed in your area?

Hello all. So I went into the centre of Sheffield for the first time in a while. Armed with my new iPhone 12 Pro. I looked down and saw the 5G icon. I quickly did a speed test and found the following. Very impressed :). Has anyone got 5G and if so wh...

4FAE0885-470E-4E47-BA4B-813D824666FF.jpeg
L_W_Ward by Level 12: Nimble
  • 2375 Views
  • 6 replies
  • 1 kudos