Re: Positive Feedback - Customer Service

johannafrancina · ‎04-08-2018

Today I visited the Stamford Branch with a network issue. I was served by Adam, who was most knowledgable and sorted my problem without any issues. He also advised me on a better value plan for my usage.

I can't fault Adam's customer service and hope there is a way to pass this on him.

I am a happy O2 customer. Johanna

Cleoriff · ‎04-08-2018

@johannafrancinaThanks for your positive post. I am sure @Martin-O2 or @EmilieT our community admin

will make sure Adam gets your feedback.

Welcome to the forum by the way

Veritas Numquam Perit

jonsie · ‎04-08-2018

Nice one Adam and thank you Johanna 😀

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎06-08-2018

Thanks for the tag as always @Cleoriff!

@johannafrancina Awesome to hear that Adam was able to get you sorted and on a new plan! I'll make sure your feedback reaches the store.

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