Positive Feedback - Customer Service

[johannafrancina]

Today I visited the Stamford Branch with a network issue. I was served by Adam, who was most knowledgable and sorted my problem without any issues. He also advised me on a better value plan for my usage.

I can't fault Adam's customer service and hope there is a way to pass this on him.

I am a happy O2 customer. Johanna

[Cleoriff]

@johannafrancinaThanks for your positive post. I am sure @Martin-O2 or @EmilieT our community admin

will make sure Adam gets your feedback.

Welcome to the forum by the way

[jonsie]

Nice one Adam and thank you Johanna 😀

[Martin-O2]

Thanks for the tag as always @Cleoriff! 

@johannafrancina Awesome to hear that Adam was able to get you sorted and on a new plan! I'll make sure your feedback reaches the store.