General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Careers link pointing to domain no longer under O2/Telefonica control

@Martin-O2@Marjo@EmilieT Sorry for the mass mention but you probably want to let the site developers know ASAP the Careers link in the page footer links to http://www.telefonicaando2careers.com but this brings up a page of ads suggesting someone hasn...

Wireless fast charger on pixel 3 xl

Hi just wondered if there ate any other fast charging wireless stands for pixel 3 xl. Not the expensive one but any others?

Calls from the UK to EU country

I received my bill for October 2018 airtime with extra charge for one call of 60 min for £81.60 to an EU country from the UK. I accept my fault for not checking that those calls would not come out of my tariff allowance (although if I was in an EU co...

Huawei Mate 20 Pro

.. with Reverse Wireless Charging. Watch HERE Now that’s impressive.. and the camera setup looks fab too! (forget to mention the 40w power brick to charge the phone to 70% in 30 minutes!!!)

OnePlus 6T

Hi everyone. I currently have a OnePlus 3T and am due an upgrade in a 3 months, although I'm on refresh so could take advantage of the "we'll pay off the remainder of your device plan if you upgrade" offer that seems to be available at the moment. I ...

're Samsung s9

I have noticed battery drain and phone keeps signing out of my apps

Rollout of 4G

When is O2 going to rollout 4G - or even 3G - to my area? The local mast is shared I understand with EE who have upgraded their network to 4G here while us O2 customers are still on 2G. I am very tempted to go over to EE

O2 4G is a con with speeds this slow!

Hi Guys,Sorry I've had to come on here are have a small rant about o2's abysmal 4g speeds! They have got great 4g coverage BUT it's pants... 3mb here in Bridgwater (Somerset).(ee... 150mb, three 50mb, Voda... no clue sorry). It's almost false adverit...

Huawei p20 pro

I've never had a different handset in 6-7 years other than Samsung , anyone recommend The Huawei p20 pro???

Not a question, but Praise for the online team

Published 2 seconds ago Praise for the online team, absolutely outstanding service!! Don't bother visiting the O2 shop Romford, if you want 02, do it online. Absolutely disgusting customer service. They could learn a lot from their colleagues at 02 o...