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Porting / number issues

Noodles23
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To start with Hi, I am at my witts end. I transfered over from Tesco mobile who are having migration issues and we're unable to give me my number ove had for 15 yrs!! Long story short. I've moved over to O2 with the hope history wouldn't repeat. So far this has not been the case. I was told my number would port 28th, the 29th, then 3rd Jan now today, guess what...still no number, I am 🤏 close to cancelling my contract whilst I'm in the cooling off period!

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O2Sarah-
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Good morning @Breanna thanks for the tag

@ElainyeI will send you a private message so we can look into this.

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Noodles23
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Any advisors on? @O2Sarah- @O2Emma 

 

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O2Emma
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Hi @Noodles23 I have sent you private message.

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Noodles23
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Update.... unable to fix the issue. Hope others have more luck. Sending phone back 

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