General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Oppo Screen Protector Query

Hi guys.I was just wondering If somebody could please recommend a decent screen protector for my Oppo Find X2 Lite 5g mobile phone. The problem Is that the one that I've just ordered from Amazon Is far too big. I'd say at least 2-3mm on the width and...

Thinking of upgrading to new TB S7+

Hi everyone. I currently use a Samsung Galaxy Tab S4, but I'm now looking to upgrade my device. I would like to stay with the Tab and thinking about the new S7+ (12 inch screen).As I don't want to rush into this, any advice would be gratefully reciev...

Data roaming abroad

I was in Poland and I couldn't use my data roaming because there was no coverage even though I had a text message from O2 saying otherwise, terrible service !! My wife is with EE and she had no problems at all with browsing and making and receiving c...

Warning: O2 'Keep your number' online form NOT working

Just though I'd let others know that the O2 online form to migrate your number from elswhere (using PAC) does NOT work, even if you get a confirmation at the end of the process: https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile...

New Scam Making The Rounds - Be Aware

Had a call the other day saying that my National Insurance number had been compromised and to press 1 to take action. It had gone straight to my voicemail. The call came from a number with the prefix 07802, which is an O2 prefix. This appears to be a...

Cracked screen

I have cracked my screen on an iPhone 11 Pro. Don’t think I have insurance. Is it o2 or Apple that would fix it and would any one have any idea of the cost ?

Call Spoofing

Hi guys, I am just creating this topic so others can get their answer. I have been recently having missed phone calls from mobile numbers, I phoned them back out of politeness and they have all said I phoned them. Obviously, I have not called these n...

Terrible 4G performance in Manchester

Just switched from EE and I'm shocked at how bad the 4G performance is on O2. It's simply not 4G and the big data package I was offered is a complete con as it's totally unusable. I'm aware that there are advantages and disadvantages with different n...

No Signal / poor signal Paignton Devon

Several weeks ago the signal in areas of Paignton & Torbay became so bad I was unable to make / receive phone calls / texts .This is still happening .What is the point in paying for a mobile phone when I can t use it ?Does anyone know when this is li...

O2 upgrade Experience.

I was instructed by SWMBO that an upgrade was required as, and I quote "this phone is **** and won't connect to data anymore".Not being one to argue or sway the decision, and in the interest of research, I promptly jumped on to MyO2 and hit the upgra...