Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Another section of the website that references a discontinued service, @Marjo, @Martin-O2 and @EmilieT:https://www.o2.co.uk/termsandconditions/privacy-policy..Your smartphone might also have a Global Positioning System (GPS) location, that's used by ...
Hi everyone, I was reading some news this morning on Google Assistant's new more natural-sounding voice, and it made me think back on all the different voices I've heard from different voice assistants over the years. Accents, personality, tones, pit...
Just checked the coverage site and it says, "Sorry, a phone mast close to you isn't working as well as we would expectOur engineers have found an issue. We’re waiting for replacement parts to arrive and making arrangements to be able to carry out our...
After having to log a complaint to the Exec CS team, following an awful couple of months with things going wrong not by Customer Services (PlatCS have been exemplary except for one person who is to blame for the whole mess), trust me we have the lot....
Hi, My wife had bought a phone on loan from O2 in Apr 2017 and within the cooling off period paid the balance owed to O2 and bought the phone outright. Later she observed the monthly fees being debited from her account. She contacted O2 service centr...
Hi anyone know what date the 5g service will turned on in October in Edinburgh thanks
Why is it that the talk is all about the G's in 2019 and I sit in my flat with my o2 phone with no signal and the only answer is to use it through my wifi ?
As title States is there any news when we will be able to pre order on 02.Thanks
Just arrived in Stockholm, and though id do a couple of speed tests been an IT geek, and wow im getting above 85Mbps and have got as high as 100Mbps. So definetley no throttling here in Sweden
I just wanted to express my satisfaction with the service I have received from O2 staff.Having lost my iPhone X on holiday, I visited the O2 shop in Grimsby the day after we Returned.I was dealt with by your store assistant Danielle, who was polite h...
