Ofcom Shames Virgin Media and O2 for UK Telecoms Complaints

[Oxonian]

From the pages of ISP Review :-

Ofcom Shames Virgin Media and O2 for UK Telecoms Complaints UPDATE - ISPreview UK

https://www.ispreview.co.uk/index.php/2024/01/ofcom-shames-virgin-media-and-o2-for-uk-telecoms-compl...

[Oxonian]

---

@Simcity wrote:

Shaming them is one thing, they need to do 'something' to make them improve.  Tesco have just renewed with them for another 10 years so in O2's eyes they can't be that bad...

---

@Simcity 

Although the press release suggests this, Tesco Mobile have not really "renewed" with O2.

Tesco Mobile is a 50/50 joint venture between O2 and Tesco ; probably the only way that would not "renew" was if Tesco wanted out and if O2 took over completely. 

I cannot see that there was ever a chance of O2 agreeing to Tesco Mobile becoming a joint venture with another mobile network operator. 

Virgin Media O2 and Tesco agree 10-year renewal of Tesco Mobile joint venture - Virgin Media O2

https://news.virginmediao2.co.uk/virgin-media-o2-and-tesco-agree-10-year-renewal-of-tesco-mobile-joi...

[Simcity]

@Oxonian 

Agreed, I hadn't seen VMO2's article on it. Smoke and mirrors.

[Oxonian]

@Simcity 

Very much so.

And a 50 per cent share of a MVNO with 5 million customers must be a really good source of income for O2.