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O2 Priority Moments is here

Abs
O2 Social Media Team
O2 Social Media Team
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Registered:
Hello Everyone,
I'm delighted to announce that we’re launching O2 Priority moments today. It’s an exclusive new location-based offers service for O2 customers.
The service goes beyond current voucher schemes by combining exclusive money-saving deals from leading, recognisable brands with a range of enhanced experiences that make everyday interactions with these brands better for O2 customers. During the launch period there will be over 40 individual offers from 30 brands, available for customers to use at over 3500 high street outlets across the country.
Priority Moments is now available for O2 customers to download or access through their phones. To access the service customers can simply text ‘moments’ to 2020.
For more details check out our blog post: http://cot.ag/pgG9GQ
Thanks
Abs
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adamtemp64
Level 66: Unequalled
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Registered:
App still has incorrect location and the team at o2 want me to travel 30 miles round trip to show fault to shop as they cannot open png attachments.
Abs this fault number referes (KMM631686339I15977L0KM) I have converted to pdf and resent

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 31 of 47
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Anonymous
Not applicable
Try opening the png file in Paint, save as jpg and send it on to them. Or tell them to open it in paint!
Message 32 of 47
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Anonymous
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Hi
I registered for the O2 moments but i done this while i was back home (stockton-on-tees)
i work in london and wish to use the moments. When i look for the offers its showing me the offers in stockton, is there anyway of changing the location?
i have tried refreshing
Cheers
Stu
Message 33 of 47
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Anonymous
Not applicable
Hi
I registered for the O2 moments but i done this while i was back home (stockton-on-tees)
i work in london and wish to use the moments. When i look for the offers its showing me the offers in stockton, is there anyway of changing the location?
i have tried refreshing
Cheers
Stu


no worries i just went in and registered again and it updated. still no half price cinema tickets though 😞
Message 34 of 47
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Abs
O2 Social Media Team
O2 Social Media Team
  • 1014 Posts
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  • 8 Solutions
Registered:
@adamtemp64: Hey Adam, are you still getting the incorrect location on the App? let me know and I'll try to get it sorted at the earliest.
@borostu82: The offers are frequently updated on Priority Moments. The Odeon deal now offers the choice of one of the following free snacks: Large popcorn, hot dogs or nachos. This is valid from 05/09/11 till 25/09/11. This deal is exclusive to all O2 customers via Priority Moments.
Thanks
Abs
Message 35 of 47
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adamtemp64
Level 66: Unequalled
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Registered:
abs@o2 yep still wrong 2 google places complaints lodges looks like the company involved needs to sort it
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 36 of 47
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Anonymous
Not applicable
I'm probably talking to the wrong people here but I am using this as a last resort as everyone who I speak to on the telephone or via O2 email Customer Service does not know what they are talking about!!!
I refuse to pay O2 more money for Mobile Internet after being a great customer for the last few years and currently experiencing the hardship of being unemployed and not having enough money to pay for mobile internet. So therefore I cannot use O2 Priority moments on my phone and I am trying to obtain the offers via the O2 Priority Moments website so I do no feel so robbed of the Top Up Surprises offers which I enjoyed much more (as I really have no interest in half the places Priority moments has offers for and most are in cities much further away from me)
So I am currently Stuck on using the website! I have registered, I am set up to use the offers and when I called a contact centre they could download an offer for me from their location!
However, I cannot use the service from mine or my mother's laptop! I have tried everything I can think of from clearing all my cookies and cache history to using different internet browsers and nothing has worked!
Momentarily the O2 Guru in Store got it to work on Google Chrome! But when I got home it was not working again (making my trip to town a completly wasted journey)
It seems every page that I attempt to access once signed in (I know I'm signed in becuase I have the choice of logging out) gets stuck in an infinate loop where it keeps re-directing itself to the same page and wont move to any of the other sites!
To make matters worse since I have been writing this I have been given free mobile internet from the O2 Customer Service Centre and in an attempt to get some form of service working for me.
This now isn't working either! I get an error message when attempting to see the offers available to me online!
If ANYONE has any suggestions for things I can do to get the offers working on my mobile or on the internet I would be very appreciative as this has become ridiculous!!!
Message 37 of 47
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Anonymous
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I can login on the website, go to the 'moments' tab and halfway down get

"Offers online from Priority Moments
Don't have a smartphone or web enabled mobile?
Here's a few offers you can grab online."
And it shows me a handful of offers.

There is definitely not as many as on my phone though.
Message 38 of 47
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Anonymous
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Yeah I can see that 😞 But I cannot log in to access these offers?!
Whenever I do log in, it just gets stuck in a loop trying to redirect me somewhere and bringing me back to the same error or page and I cannot access any of the other links or tabs on the website whilst I am logged in as it still comes back to the same page 😞
Message 39 of 47
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Anonymous
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I logged in first, then went to the page, clicked on the Odeon offer and it sent me a text with the code.
Message 40 of 47
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