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O2 Online Chat Not Working??

Laura82
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on ‎11-09-2018 12:14

on ‎11-09-2018 12:14

Hi

 

Is anyone else having problems with the online chat not working?

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Cleoriff
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on ‎11-09-2018 12:41

on ‎11-09-2018 12:41

Hi @Laura82

No it's working for me. I have just tested it. You may be better off calling CS https://www.o2.co.uk/contactus

Veritas Numquam Perit

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jonsie
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on ‎12-09-2018 04:49

on ‎12-09-2018 04:49

Or try a different browser, clean cookies and cache. Microsoft Edge doesn't always play nicely with Edge...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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on ‎12-09-2018 11:52

on ‎12-09-2018 11:52

Hi @Laura82, I was wondering if you managed to get through to Customer Service since you lasted posted? Unless it's account-specific, the Community might be able to help so don't hesitate to ask your question here as well slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Aristia
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‎27-09-2018 07:54 - edited ‎27-09-2018 07:56

‎27-09-2018 07:54 - edited ‎27-09-2018 07:56

Same here, it just shows the 'give us a moment' message all the time on Chrome. This has been for a few weeks now.

 

I just tried it in Firefox and it is fine there!

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Cleoriff
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on ‎27-09-2018 08:25

on ‎27-09-2018 08:25

I was about to say it was working on FF as I just tried it for you @Aristia wink

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DenskysG
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on ‎13-11-2018 12:28

on ‎13-11-2018 12:28

Hi,why O2 chat still doesnt work?

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MI5
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on ‎13-11-2018 12:38

on ‎13-11-2018 12:38

@DenskysG wrote:

Hi,why O2 chat still doesnt work?

Have you tried a different browser or cleared your cache and cookies?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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