O2 have created another video guide, this time on how to resolve network issues. The guide walks you through a number of suggestions to try if you're unable to gain access to the mobile network. Check out the video below and you can also have a look at our community guide or O2's help page if you're having issues.
If you have any additional tips for network troubleshooting we'd love to hear about them!
Check out also these other video guides from O2:
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
Track usage, upgrade and get support with the My O2 appDownload My O2