Discussions & Feedback
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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 86 replies
  • 0 kudos

Resolved! Misinformed when took out contract

Before i ordered my phone online i asked the advisor i was speaking to to find out if i get a notification or an alert when i get close to my minutes allowance, i even saved the transcript of the conversation, he said yes you do get an alert or a not...

Anonymous by Not applicable
  • 7 replies
  • 0 kudos


Looking foward for the note 4 android 5.0 april release.

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

Resolved! HTC ONE M9

Hi guys, I have just had an HTC ONE M8 and am interested in finding out (already) when O2 will have their hands on the M9?I can then plan my handset agreement so that I can pay it for when the new M9 comes out, happy days !!

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

O2 data compression, discuss.

So I read before that users had issues when streaming video on 3g / 4g and I said I had not encountered this myself, until now..You see before I was on O2 branded firmware as it offered more network choices for my phone and I like to select 2g only w...

viridis by Level 56: Guvnor
  • 14 replies
  • 1 kudos

Resolved! Nuisance calls

My son is being bullied via texts and phone calls, can I change his number even though it's a pay monthly contract

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Face unlock Galaxy s5

HiHas anyone been able to set the face unlock on the Galaxy S5 following the Android 5 update.These appear to be the instructions "....With a secured lock screen in place, you can now access the Smart Lock option under the Security preferences. Selec...

andypg by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Help with activating Telstra sim

I am currently in Australia and want to use a Telstra pre-paid Sim in my O2 phone whilst here. I have an iphone5. My iPhone says I need to contact my carrier to get it unlocked. Can I get advice on how to do this. Paul

Anonymous by Not applicable
  • 9 replies
  • 0 kudos