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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 201 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Resolved! Unwanted messages

Hi this is patricia can you block no.64405 from sending mesages as its costing me 4.99p each time they send a message ...thankyou ...

Anonymous by Not applicable
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  • 4 replies
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Upgrades to note 7

Tried yesterday to upgrade to to preorder Samsung Note 7, after talking to upgrade staff for 30 mins, completed online order including credit card details, placed order and told phone could be picked up on the 30th, recieved further email stating cli...

Anonymous by Not applicable
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  • 41 replies
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Resolved! I was mislead by O2, see comments.

Good afternoon. I was mislead too. My wife had a pay as you go sim and when we call to get the PAC code they offered us a deal. £10 = unilimited minutes, unlimited text and 2gb. It's perfect for her. After they finished with her I did ask if I change...

Anonymous by Not applicable
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Will o2 follow suit...?

So it appears as though EE are copying 3's policy to allow monthly customers to use their inclusive minutes and texts while in the EU. http://www.telegraph.co.uk/bills-and-utilities/phone/the-ee-perk-that-every-mobile-firm-may-have-to-offer-in-10-mon...

gmarkj by Level 66: Unequalled
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  • 11 replies
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What am I doing wrong?

I typed up a review, saved it as a draft and left it to have dinner. Having returned, I cannot edit it or view it. THe message that pops up is: "You do not have sufficient privileges for this resource or its parent to perform this action. Click your ...

Fellwalker by Level 9: Fired up
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iPhone 7 Rumours and Release

I can’t believe it, the latest iPhone is almost out. The iPhone 7 release date is rumoured to be September 16th and pre-orders from early September. It is fair to say that the iPhone 7 has come under a lot of scrutiny online. Nothing is official yet,...

Anonymous by Not applicable
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  • 2 replies
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Resolved! Upgrade

I've just attempted an early upgrade for the note 7, everything went OK until confirming order then a something went wrong error popped up, payment has been taken. Upgrade customer service said the orders still live and all I need to do is click the ...

Paul112 by Level 2: Apprentice
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  • 75 replies
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What apps should O2 develop?

Hey guys, We've had some fantastic discussions on apps over the past few weeks with some really interesting feedback from the community. Were interested to hear what else would you like to see available as an O2 app? What sort of apps do you think wo...

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Martin-O2 by Former Staff
  • 3315 Views
  • 4 replies
  • 0 kudos