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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 3522 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 12208 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 12820 Views
  • 86 replies
  • 0 kudos

O2 data compression, discuss.

So I read before that users had issues when streaming video on 3g / 4g and I said I had not encountered this myself, until now..You see before I was on O2 branded firmware as it offered more network choices for my phone and I like to select 2g only w...

viridis by Level 56: Guvnor
  • 4363 Views
  • 14 replies
  • 1 kudos

Resolved! Nuisance calls

My son is being bullied via texts and phone calls, can I change his number even though it's a pay monthly contract

Anonymous by Not applicable
  • 1337 Views
  • 5 replies
  • 0 kudos

Face unlock Galaxy s5

HiHas anyone been able to set the face unlock on the Galaxy S5 following the Android 5 update.These appear to be the instructions "....With a secured lock screen in place, you can now access the Smart Lock option under the Security preferences. Selec...

andypg by Level 1: Joiner
  • 1402 Views
  • 1 replies
  • 0 kudos

Resolved! Help with activating Telstra sim

I am currently in Australia and want to use a Telstra pre-paid Sim in my O2 phone whilst here. I have an iphone5. My iPhone says I need to contact my carrier to get it unlocked. Can I get advice on how to do this. Paul

Anonymous by Not applicable
  • 1592 Views
  • 9 replies
  • 0 kudos

Resolved! mms

hi why cant i recieve mms  pictures on my samsung s2 thx

butty1 by Level 1: Joiner
  • 3951 Views
  • 9 replies
  • 0 kudos

Customer Service Experiences: General thoughts

Hi guys, I've posted a few recent discussion regarding your thoughts on certain types of customer service (here and here). Well, we thought it best to have a general discussion too, where you can comments on all forms of contact with O2; O2 Shops, on...

O2 CS.jpg
Toby by Former Staff
  • 1500 Views
  • 9 replies
  • 0 kudos

O2 pay and go

I've had my new o2 pay and go sim for 3 weeks on Sony Xperia E3 and near enough had to top up £230 since I've had it I don't think this is right but find it hard to find out more information on how to get a better deal

Anonymous by Not applicable
  • 925 Views
  • 3 replies
  • 0 kudos