Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Why do O2 need 14 days to respond to a request to unlock a phone ?
Hi guys,I'd like to pass along my thanks to the live chat advisor Mruny from my chat starting at 13:09 this afternoon. @Toby if you'd be so kind to pass that along please?They were efficient and friendly and dealt with my need with zero fuss. Live ch...
Has anyone else experienced a problem with the 02 app after the recent update ? It now just shows a blue screen & shuts off. The 02 website makes no mention of it & no ppsts that I am aware of to advise what is happening. This has been like it for ov...
My son run up a Google play bill so I took phone of him, a bar was placed on phone, again he set up another Gmail, and Google have refunded their part. I still took the phone off my son and since mid December it was in my bedside drawer, checking bil...
Not sure if any one has seen this today, but possible a new deal coming through regarding the Cormerstone project http://www.telegraph.co.uk/business/2017/01/15/o2-vodafone-hope-mast-deal-will-help-battle-bt/ Vodafone want to change some of the deal ...
Well I've been doing some more mast testing and tonight I've got a great 98.30Mbps. I tried and tried to get 100+ even jumping up and down but couldn't just make it. I will find a mast at 100Mbps lol. But on another note. I've done a bit of driving t...
Hi all, I used my code for the Christmas Cracker after the 14 day wait time, I used it roughly December 14th 2016, it is January 8th now and I'm still waiting to receive my free gift... does anyone else know of a rough delivery time period or if it's...
I have all my mobiles with O2 and until today had no complaints.My daughter’s mobile was damaged on Saturday. I went to an O2 shop that I use all the time and was told I had to report it over the phone. When I did, I was told they were too busy to de...
Cant get my bill to down load in pdf to print. On any machine. Windows laptop, iphone or ipad.
Hi, is there a way I can still access my o2 emails?
