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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Google announcement

Did anyone watch it? Check out out the new stuff on sale HERE bored me to tears. Nothing really new on offer

Anonymous by Not applicable
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No text confirmation of top up on PAYG

I topped up as usuall my PAYG account yesterday at my local PO with £10 as usual and usually within an hour or almost immediately get a text message confirming that transaction, however yesterday I didn't get one, which was unusual but doesn't worry ...

HHGTTG by Level 3: Thinker
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NO SERVICE - AGAIN

HI, I AM AT MY WITS END!! GOING ON 2 WEEKS NOW, I HAVE HAD INTERRUPTED SERVICE, NO SERVICE, DROPPED CALLS. O2 HAVE SAID THEY DID NOT HAVE A PROBLEM IN MY AREA, THEN THEY FOUND A PROBLEM, THEN THEY FIXED THE PROBLEM. IT IS NOT FIXED. NOT ONLY HAVE I N...

NOTHAPPY by Level 1: Joiner
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O2 Refresh-a suggestion.

There been a lot of talk about the updated O2 Refresh promotion which is rightly seen as innovative approach to the old issue of being tied into a 24 month contract. I was having a lie in earlier and I was thinking about tackling the issue from the o...

Skyhawk1010 by Level 7: Part Timer
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What kind of phone case are you using?

Hey guys, Thought it would be interesting to ask if you all are using a case or some kind of protective cover for your smartphones or tablets? If yes, what kind of case or cover is it? I'd love to see a photo of it too if you have one! There's a few ...

Marjo by Former Staff
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4 October coverage

Is there a general outage on the O2 system this afternoon? O2 site and phone network failing...

donnybhoy by Level 1: Joiner
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Signal

Shocking signal. Can’t make outgoing calls and can’t receive hardly anything.Signal has been on and off for a few months. Pretty sure I don’t pay a high bill for this.

Sian by Level 1: Joiner
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Resolved! Can’t make calls

I cannot make any calls and I can’t receive them either ... is anyone else having trouble?

Megan by Level 1: Joiner
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