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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 39592 Views
  • 45 replies
  • 6 kudos

Xperia Xz1, XZ1 Compact or XZ Premium

I'm about to upgrade. If I go for new phone it's one of those 3. I've a Z5 Compact, favourite phone I've ever had.But the better screen of the bigger two is tempting. On the other hand would a lower grade display matter as I don't view a lot of video...

Betablue by Level 4: Observant
  • 5170 Views
  • 11 replies
  • 1 kudos

o2 take over talk talk

https://www.moneysavingexpert.com/news/phones/2018/01/talktalk-mobile-customers-to-be-offered-o2-deals-at-the-end-of-their-contract---heres-what-you-need-to-know?_ga=2.211102613.1040764602.1514562382-1491472410.1514562382

Poppysmum by Level 19: Quirky
  • 3891 Views
  • 7 replies
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Time for O2 to cut ties with Ticketmaster

O2 Priority tickets appears to use the Ticketmaster site. My experience with Ticketmaster this morning has made me think it is time for Ticketmaster to be punished for their bad practices. They are ripping people off in the name of making as much mon...

Spend Caps

Did a survey for Panelbase and it was about o2 spend caps see below : I earned 80p lol for doing survey How it works:When you apply a spend cap, it means that you will not incur any charges outside your monthly allowance (plus the value of the cap yo...

Poppysmum by Level 19: Quirky
  • 10514 Views
  • 9 replies
  • 1 kudos

Unauthorised Data Bolt-ons - Children

My son - despite various punishments, so please spare me parenting tips - regularly “buys” more data. His phone is on my contract and he has unlimited texts and calls but limited data. Taking the phone from him is an impractical option. He is a minor...

Anonymous by Not applicable
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  • 17 replies
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Resolved! PAC

I just wanted to thank 02 for making it nigh on impossible to request my PAC code, have decided it is much easier to just take on a new number. I won't be coming back.

Anonymous by Not applicable
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  • 35 replies
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Roaming

My main residence is UK however I spend a lot of time in Spain, sometimes, up to 60 days in one trip. Having listened to BBC news this morning there seemed to be a suggestion that the network providers may charge users if they go beyond a normal holi...

Anonymous by Not applicable
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  • 13 replies
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O2 mobile data dongle

I bought a sim only data dongle from O2 a few months ago on a 24 month contract. The signal is strong but the download speed is abysmal, averages about 6 mb/sec. It has been as fast as 14mb/sec a few times but is usually arond 2 - 6 mb/sec. The uploa...

Anonymous by Not applicable
  • 1795 Views
  • 1 replies
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payg charges reduced

3p a min 2p a text 1p per mb on classic payg from 18th jan. This makes 02 one of the cheapest big networks now on payg. Just got text. Good news for low users like me

Alanjones by Level 2: Apprentice
  • 1863 Views
  • 3 replies
  • 3 kudos