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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4165 Views
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 14221 Views
  • 89 replies
  • 0 kudos

Resolved! Cambourne area mast maintenance

Hi, There is a mast maintenance in the Cambourne area and all I have is a flaky GSM coverage (no data coverage). Since I work there this means that I am practically unable to use my phone/tablet all day. Anybody has any idea when the maintenance is o...

Anonymous by Not applicable
  • 1003 Views
  • 7 replies
  • 0 kudos

Resolved! Cancelling contract

How do I go about cancelling my contract it ends on 9 th April and I would like to give them a months notice thanks

Anonymous by Not applicable
  • 2959 Views
  • 14 replies
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Moto 360 Review

My experiences/review of the Moto 360/Android wear... Moto 360 build and feel: Not too large even on my small wrists, feels comfortable and looks good. Usability: Android wear is currently very limited in lots of ways. For example, coming from a Sony...

Anonymous by Not applicable
  • 3892 Views
  • 11 replies
  • 3 kudos

How shocking are o2!!!!

I just wanted to know if anyone else has been having problems with o2 at the mo? ive been an o2 customer for over 12 years and the last few months have been hell! the conversation I have just had with customer services has made me so mad I had to wri...

Anonymous by Not applicable
  • 1739 Views
  • 7 replies
  • 0 kudos

O2 Gurus: We want to hear from you!

Hi guys,I’m sure many of you know what O2 Gurus are and how they can help you with almost any issue or advice that you need, and we’d love to hear your thoughts on them!The can offer great advice, entertaining videos and even store sessions to keep y...

Toby by Former Staff
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  • 10 replies
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Resolved! LEAVING O2

Hello allafter nearly 18 years with o2 formerly cellnet I have become somewhat dissilluisoned with them and am thinking of leaving at the end of next month when my contract expires. Would I be correct in assuming thata 30 day notce period is needed o...

Anonymous by Not applicable
  • 4914 Views
  • 10 replies
  • 0 kudos

rubbish

All I have is trouble with o2 I was on hold for 1 hour 47 minutes what a joke still never got in touch with anyone then the website is no help how do these people run a business

Anonymous by Not applicable
  • 3625 Views
  • 9 replies
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Terrible customer services

Spent 3 nights last week on live chat trying to get connected to upgrade team but after 20-25 mins nightly gave up. Have cancelled current contract. Tried again tonight, waited 35 mins to get connected and as agent connected appeared to time out and ...

Anonymous by Not applicable
  • 3324 Views
  • 6 replies
  • 0 kudos

Resolved! hi i need unlock my iphone

Hi frinend ,I need to unblock my iphone 6 128gb. Due to aboard travel i need to use other local network to cut the international roaming charge. SO kindly unblock the phone. Thnk in advance, G.Kesavaram

Anonymous by Not applicable
  • 1911 Views
  • 2 replies
  • 0 kudos