Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I've never had a different handset in 6-7 years other than Samsung , anyone recommend The Huawei p20 pro???
Published 2 seconds ago Praise for the online team, absolutely outstanding service!! Don't bother visiting the O2 shop Romford, if you want 02, do it online. Absolutely disgusting customer service. They could learn a lot from their colleagues at 02 o...
Beware, because this company is dreadful... On the 19th September 18 I went online to O2 & ordered an iPhone 8 Plus as I wished to cancel my EE contract (coming to an end on 5th Oct) & transfer my telephone number. Order went ok & received the legal ...
I am in the middle of a frustrating situation. Back in May I signed up for an o2 pay monthly SIM. However, I never did receive the SIM. I phoned up and explained this citing my order number, but was told there was no record of such an order. However,...
Hi all.I used to be with EE and then VF and when in Belfast CC I could get lightening fast speeds with EE and very good speeds with VF. I have changed to O2 due to a very good deal and never been so sorry in all my life! The speeds are appalling!I wo...
Two years ago I cancelled my monthly O2 contract and switched to Pay As You Go. I got the go-ahead to cancel my direct debit as they cancelled my monthly contract and my SIM card was pay as you go only (which I paid £10 for). Now a company called Low...
Got an interesting news story link yesterday. Apparently Vodafone are launching an IoT/Smart Home range in conjunction with Samsung. Currently only available in Spain but believed to be followed with other countries. As someone who used (and found it...
Just had my Mum ask me about a text she has received warning about an upcoming service outage which has a post code listed in it (not ours) When I have looked it up both our Post Code and the one in the text it says there is a mast problem, now the P...
Recently I’ve noticed, since the O2 has introduced new plans for iPhones Xs, my free data are going very fast - from 05/10 to 12/10 I’ve spent 20GB according myO2. My weekly average usage before introducing new plans was 6GB. I have not changed my da...
Hi I’m trying hard to get a deal on a sim only 30 day contract ! Been with o2 for I think 15 years ! I would like to stay with them however they are just not competitive now ! Managed to get them down to £11 for 2GB unlimited mins and texts - Plusnet...
