Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey guys, I was reading this article on the massive increase in identity theft over the past few years. According to the director of Cifas, which is a non-profit fraud prevention service based in the UK, "identities being stolen at a rate of almost 5...
4G around Crewe, Cheshire is an absolute joke. The O2 mast is only up the road but I don’t get anything over 5Mbps download. What are O2 doing to the network for it to be this slow. Speeds on 3G around the same speed it’s a joke.
Upgraded yesterday a Samsung galaxy s8 plus yesterday by phoning o2.I was offered a really good deal.or so I thought.collected it at a local store and everything was fine.Or so I thought.I never got any info about the contract,so I called o2 customer...
I'm looking into replacements for my Samsung Note 4 as it's coming towards the end (it's had a busy 3 years, put it that way). The large screen is handy for work purposes, and the LG G6 seems to do everything I need (and is substantially cheaper than...
Has anyone else felt like they have been sneakily charged £5 (£4.99) a day for o2 travel outside Europe ? I signed up for a 4 day trip in Greece in May and received one text message, the charge here being about £2 a day. In July I went to Canada for ...
Hi there, Just wanted to thank your Customer Service team for possibly the quickest and easiest call I have ever had. Danver (apologies if I may have spelled it wrongly) was wonderful and such a joy to talk to. I hope your team gives him a well-deser...
My girlfriend had a bad experience with O2 customer services last week, and as a consequence, she will port her number away as soon as the 12-month minimum contract term finishes in early October, despite having been an O2 customer for almost 10 year...
Be aware of a scam. I received an e-mail pretending to come from O2, with the title "My O2 Business - Your O2 Bill is ready" but coming from a completely different source.This downloads a MSWords file with a "click here" pretending to pen it up for v...
Hire Internet ExplorerFor many years Ive used IE on my PC (now win 10)IE was on my LINX windows tablet. I leant said tablet to a family member while away on a course for 2 weeks. He set up his own account.Info only) There now seem to be 2 of my accou...
Hi CommunityThis one is going back from March 2017 but I will be brief. One Plus 3T refresh contract taken out Feb 16th this year. Having some problems with the phone so called O2 in March and reported it faulty. Information given by Customer Service...
