cancel
Showing results for 
Search instead for 
Did you mean: 

No service again

VickyM1969
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve got no telephone service again
Message 1 of 4
722 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 130864 Posts
  • 838 Topics
  • 7610 Solutions
Registered:

@VickyM1969  have you checked the network status here ?

https://status.o2.co.uk/ 

Also general network help here Guide: How can I sort out my network issues? 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
718 Views

VickyM1969
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Yes I have it’s an ongoing problem. Unfortunately O2 don’t seem to be doing anything about this.
Message 3 of 4
705 Views

Cleoriff
  • 130864 Posts
  • 838 Topics
  • 7610 Solutions
Registered:

If you download the My O2 app you will be able to report it. The problem we have now is tier restrictions and lockdown. If the mast is on land, O2 need to gain permission to access the land.

https://www.o2.co.uk/apps/my-network 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
688 Views