No access to Network - Page 13

Anonymous · ‎11-05-2010

Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?

Anonymous · ‎11-05-2010

Its so annoying!!
It took £7 off for no apparent reason!

Anonymous · ‎11-05-2010

Matt, if you want 24 hour customer service, are you happy for the cost of your contract to go up to cover the cost of it?

I already do, im a 'gold Customer' according O2, I pay £60.00 tariff alone.

Anonymous · ‎11-05-2010

UPDATE: Power Services restored, however cellular services still offline. Engineers en-route.
Chill, people

Oh great, I'll come back here tomorrow saying how many people I've had to deal with wanting compensation for the 2-3 hours it was down. Wish me luck people!

Anonymous · ‎11-05-2010

I'm here in Swansea and have no signal either, can't do anything on the phone at all. Anyone know why this has happened? you can still send texts off o2's website though

Anonymous · ‎11-05-2010

i blame volcan

Anonymous · ‎11-05-2010

Matt, if you want 24 hour customer service, are you happy for the cost of your contract to go up to cover the cost of it?

I already do, im a 'gold Customer' according O2, I pay £60.00 tariff alone.

Are you happy for it to go up further? If you are, can you pay what it will cost me, because I'm happy to wait till morning.

Anonymous · ‎11-05-2010

Swansea is fine

Guess there are 2 Swansea's in South Wales then?

Seems like the whole M4 corridor in South Wales went down around 8.30pm. Glad to come on here to find out its a network wide problem and not just me as I was able to see the network on a roaming search, just not log on. Think that means that the tranmitters are there but there is a problem with log-on or authentication?

Thanks to the customer service people that came on to say there was a problem (as if we didn't already know! But its nice to have details) and I hope they don't get PM'd to death now.

perksie · ‎11-05-2010

Matt, if you want 24 hour customer service, are you happy for the cost of your contract to go up to cover the cost of it?

Wanty's Wisdom (tm)

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Anonymous · ‎11-05-2010

UPDATE: Power Services restored, however cellular services still offline. Engineers en-route.
Chill, people

Oh great, I'll come back here tomorrow saying how many people I've had to deal with wanting compensation for the 2-3 hours it was down. Wish me luck people!

Anonymous · ‎11-05-2010

Matt, if you want 24 hour customer service, are you happy for the cost of your contract to go up to cover the cost of it?

I already do, im a 'gold Customer' according O2, I pay £60.00 tariff alone.

Are you happy for it to go up further? If you are, can you pay what it will cost me, because I'm happy to wait till morning.

I pay enough, I dont like others get the service I should, It should being going down, as loyalty to O2 for my custom.

If Three can offer 24 hours service, then O2 can, maybe they should think about moving to India too, you may not understand them, but at least there is someone to tell you whats happening!