No Service BS35

[Anonymous]

A claim of 200 performance engineers and yet I cannot get service at home anymore. My phone is constantly going into No Service mode - even the basic of 2G voice communication unavailable. I live in a major town not the back of beyond. I have managed to put up with this over the Christmas period, however this is my main business communication device and I cannot continue with this. Note: all three other network providers show up on my phone as having signal. Please sort out your network coverage as a priority and then 4G might make sense.

[perksie]

Why are you using a company without a good signal, they're all different with coverage?

Have you cleaned the sim and if possible tried it in another phone?

Have you reported it to O2?

[Anonymous]

Have you checked whether there are any faults on the network via status.o2.co.uk

If your phone is constantly saying no service, you could try removing the sim and gently cleaning it.

Does your phone work elsewhere? That's a good indication of whether your phone/sim is faulty or if the network is at fault.

[Anonymous]

Download the my network app if you have a smartphone and report the mast if it's showing as fine on the service checker.

Let us know how you get on.

[adamtemp64]

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev... all the self help tips and how to report it

[Anonymous]

ditto!! same postcode, its because a phone mass was moved on 3rd Dec 13 and there are a lot of faults still not sorted, you can look on the site and its a load of rubbish as had it looked in to and i have emails from 02 saying there are still faults and im meant to put up with them and they dont know when they will sort them. No not phone, got a full repot from apple to back this, and i need my phone as have a son with special needs and epilepsy, a diabetic son and im very ill so not happy that 02 ignore it. 

take it further as they just take money