Our laser focus on customer service is paying off, but we aren’t stopping here

[Oxonian]

For information :-

Our laser focus on customer service is paying off, but we aren’t stopping here - Virgin Media O2

https://news.virginmediao2.co.uk/our-laser-focus-on-customer-service-is-paying-off-but-we-arent-stop...

[Enlli]

Or 

Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

https://www.ispreview.co.uk/index.php/2025/08/ofcom-shame-talktalk-and-o2-for-uk-broadband-and-mobil...

[jonsie]

Must be why the community has been so quiet for months.....

[jonsie]

---

@Enlli wrote:

Or 

Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

https://www.ispreview.co.uk/index.php/2025/08/ofcom-shame-talktalk-and-o2-for-uk-broadband-and-mobil...

---

42% of 7 😂

[madasaf1sh]

What a load of BS, customer service is on its knees, no one knows how to do owt.. 

About time o2 gave up with the offshore crapita and telenoperformance call centres and brought it all back in house and back to the UK...  But that costs money that neither Liberty Global or Telefonica want spend.. 

Twitter Support has been killed off for some reason its just a ******* show at o2

[andy49]

WHAT A LOAD OF BS! customer service is worse than ever,