Solved: New upgrade - changing number/voicemail

Anonymous · ‎27-04-2013

Dear Guru,

I have now received an upgrade - Sony Experia - from you. I applied for it online via an email from you advising me it was time to upgrade. When I received my phone, it came with a new number and account number. This means that I now have 2 accounts for both numbers, which obviously I don't want as I don't want 2 bills. Can you let me know what I should do? Also can you advise me how to reset my new phone so that I can receive voicemail etc.?

With thanks in advance.

Melanie.

adamtemp64 · ‎27-04-2013

Ring customer services for free from your contract number 202 to get this resolved.

They will also advise on voicemail setup etc.

But voice mail shortcodes 1750 turns it on 1760 turns it off

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎27-04-2013

Ring customer services for free from your contract number 202 to get this resolved.

They will also advise on voicemail setup etc.

But voice mail shortcodes 1750 turns it on 1760 turns it off

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

New upgrade - changing number/voicemail