New Phone Required!

Anonymous · ‎26-05-2010

Hello there everyone. Iam currently using quite an old Sony Ericcson W810i !!! Which after being a great servent, seems to be on its way out.

I have a bit of a problem on where I stand on obtaining a new mobile phone with O2. Iam currently an O2 customer, I pay £14.99 a month but Iam not 100% sure if this is still under a contract or not. Im also unsure of what I get for paying this amount per month, however it seems comfortable as I never get charged any extra for calls/texts/internet usage or anything like that.

So there we have it, any help from now on would be great!

Thanks in advance

Anonymous · ‎26-05-2010

If you log into My O2, (where you go to view your bill online). You will see what is included in your tariff.
Or give O2 a call and ask them to advise you.

Anonymous · ‎26-05-2010

Thanks the reply, I had some issues logging into O2 but I now can do it. It looks like my tariff is the Online simplicity 20.

So just now onto what mobile phone I should get, any idea what number is best I should contact O2 on about my issue ?

Thanks again

Anonymous · ‎26-05-2010

Im on simplicity 15 but this tariff is just for the sim usage and not a phone contract,afraid you will have to buy a phone,unless you can persuade o2 differently.

perksie · ‎26-05-2010

If you are or were on a Simplicity contract for 12 months, after 9 months you may well be entitled to a handset upgrade, depending on when you took it out.

Best to phone CS and check.

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Anonymous · ‎26-05-2010

Chances are you are going to have to pay more each month.

Anonymous · ‎27-05-2010

To be honest I dont mind paying for a new handset just aslong as I get to stay on my current deal. Any recommendations for new handsets please ?

Cheers

perksie · ‎27-05-2010

If you want to stay on your current tariff, you will need to buy either a sim free phone, or a PAYG phone locked to O2, and put your sim in that.

Take a look around the online reviews for any that you are interested in.

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adamtemp64 · ‎27-05-2010

a good place to look is here http://recombu.com/ you can do side by side comparisons of phones you like but first look at to o2 website to see what they stock.

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Anonymous · ‎04-06-2010

Iam currently thinking about these 2:

http://www.carphonewarehouse.com/mobile ... fNetworks=

http://www.carphonewarehouse.com/mobile ... fNetworks=

They seem to cover everything I need from a phone. Does anyone know if they are any good ?

Cheers