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MyO2 New Features "Notifications" post 360 migration

pgn
Level 74: Whizz kid
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What is the point of this new MyO2 "Notifications" section?

pgn_1-1701094346445.png

 

pgn_0-1701094258975.png

 

It correctly shows that, as I cannot access my previous bills yet on the new platform, my request for a copy of a bill (twice!) shows in the new GUI, but nothing appears in my mail (no, not even in my SPAM folder, as the agents encouraged me to check!)?

 

Also clicking "show e-mail" near the top of the notification results in:

pgn_2-1701094847031.png

 

And *still* now copy of the bill, neither from the Virtual Assistant route on Saturday or the Social Media attempt, started Friday, acknowledged early Sunday morning, and "bill e-mailed now£ promised on Sunday at about 8pm.

 

@ColinO2 or @Dave-O2?

 

 

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Pipstop78
Level 9: Fired up
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Lol 😆 😂😂😂

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