Re: My tariff

KenG64 · ‎27-11-2023

I've now been on hold for 1 hour and 55 minutes after being told that I was being transferred to someone that would be able to speak to me about the options available to me when changing my tariff.

MI5 · ‎27-11-2023

@KenG64

Customer service is closed now.

Call back at 8.00am tomorrow.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

KenG64 · ‎27-11-2023

Thank you MI5.

Oxonian · ‎28-11-2023

@KenG64

As an alternative, I am sure the colleagues at your local O2 retail store will be pleased to help you :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

MI5 · ‎28-11-2023

You're welcome @KenG64

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.