Most of my O2 isnt functioning!!!

[Anonymous]

I really want to check my bill and manage my O2 product but every time I click on any link such as 'view your bill' or 'make a statement' the website fails. This is so frustrating. When will this bug be fixed and is it happening to anybody else?

[Anonymous]

Have you tried resetting your router

[Anonymous]

Thankyou. That worked and showed me my messages and calls i have left left and when i need to top up again which is almost what i wanted. However it gave me a link to click on to show my data usage and the link doesnt work. It just says -'Sorry, we can't find the page you're after. You may have typed the page address incorrectly or the page you were looking for may have been moved, updated or deleted'.

[perksie]

What did, sending BALANCE?

[Anonymous]

I think they mean the text to 21202

[Anonymous]

Yes, sending 'BALANCE' worked but I still don't know how to pay for my bill as it won't work. I don't know if I have direct debit set up or not or how to check that either.

[Anonymous]

you can always call o2 on 202

[perksie]

You can pay by calling 2729 and using a debit card.

We wouldn't know if you have set up a direct debit, only you could know that.

[Anonymous]

Okay I suppose I could call to pay it. How do you check if you have set up direct debit or not?

[Anonymous]

Call o2 on 202 and they will be able to tell you

[Bambino]

Or check your bank account online.