Re: More Forum Issues? - Page 7

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

Toby · ‎18-11-2015

Hi all,

How are you all getting on today? I'm talking to Lithium to work through some of these issues and will of course continue to do so. Your current situations would be helpful

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MI5 · ‎18-11-2015

So far, no problems today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-11-2015

Hi @Toby

Yes as promised the forum went offline just after 12 mn.....I presume for lithium to resolve some of the issues?. Off for approx 25 minutes. Only one thing I have noticed today, the thread I started about Jonah Lomu just after it went back on is the only one I have NO email notifications about....Not sure whether the reset caused this. It is only a small issue...

Veritas Numquam Perit

jonsie · ‎18-11-2015

I see see any change to be honest, still very slow and something has happened with regards to the video link since the weekend. Seems to only affect KitKat by all accounts....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎18-11-2015

Thanks all!

Talking to Lithium now

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jonsie · ‎18-11-2015

@Toby wrote:
Thanks all!

Talking to Lithium now

Shout loud please or change forum platforms !

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎18-11-2015

@jonsie wrote:

I see see any change to be honest, still very slow and something has happened with regards to the video link since the weekend. Seems to only affect KitKat by all accounts....

Hi @jonsie, so you dont get this issue on other devices?

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Toby · ‎18-11-2015

Hi @Cleoriff,

Are you still experiencing slow-loading?

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Cleoriff · ‎18-11-2015

@Toby wrote:
Hi @Cleoriff,
Are you still experiencing slow-loading?

No I'm not today Toby. All seems well. I have only tried my PC today though..

Veritas Numquam Perit

jonsie · ‎19-11-2015

It's loading fine for me today but have you checked if anything had changed on KK? Anyone else have the same issue on that os?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS