on 09-11-2015 23:46
I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...
* Taking ages to accept my login details
* Moving from tab to tab painfully slow
* Timing out before you are able to post
* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!
(Not even sure this will post if honest)
* Posting pictures is problematic
*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again
Veritas Numquam Perit
on 22-11-2015 21:02
on 22-11-2015 21:02
on 22-11-2015 21:16
on 22-11-2015 21:16
@Cairdeas wrote:Had trouble today trying to post after logging in. Takes me to log in page over and over, but won't let me past that page as I'm already logged in x
This isn't a fix @Cairdeas but when that happened to me last week I just opened a second O2 forum tab. I had actually been logged in but the log in page wouldn't allow me to move away from it....
Had I been a new poster though I would have given up....
Veritas Numquam Perit
on 23-11-2015 02:52
on 23-11-2015 02:52
on 23-11-2015 07:46
on 23-11-2015 07:46
I've had the same issue, always end up closing the browser and reopening it. Can be frustrating when you have just typed a long reply
on 23-11-2015 09:19
on 23-11-2015 09:19
Hi guys,
I'll continue to work on this and see how to best resolve the issues! Thanks for letting me know and please do continue to share them.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 23-11-2015 14:56
on 23-11-2015 14:56
on 23-11-2015 15:17
Just to add, I get the email notifications if I have been mentioned not once but twice. Only just realised due to a reply in another topic coming up twice - thought there were two replies, but just the one!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 23-11-2015 15:19
on 23-11-2015 15:19
on 23-11-2015 15:22
on 23-11-2015 15:22
Hi @gmarkj,
Just to check, is the email address registered here on the community the same as the one registered to MyO2?
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 23-11-2015 15:39
on 23-11-2015 15:39
@Toby - as far as I know - can't find it under my settings...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here