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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44004 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
  • 6 kudos

Trying to buy XPERIA phone

Visited Dunfermline shop yesterday to see about a new phone for my wife - with the option to transfer all data from her old iphone. Looked for an XPERIA as I use one. On display 3 models all of which were not available - why are they on display then?...

Anonymous by Not applicable
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Resolved! DIDCOT O2 Store - Horrific customer service experience

I want to share my experience here, as I can't believe the way I was treated. Friday 24th, in the morning, I logged onto the O2 website and upgraded. Because I work in Milton Park, I chose the Didcot store to collect my new Iphone. I cannot fault the...

Anonymous by Not applicable
  • 3024 Views
  • 7 replies
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Not receiving texts from EE

Is anyone having problems receiving text messages from EE users? I'm receiving some but not all texts from EE users and it's driving me mad. O2 say it's not them .....

Anonymous by Not applicable
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  • 10 replies
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Camera phone recommendations

Which phone has the best camera? I'm usually an Apple fan but I've found that their cameras specs aren't changing much. Taking pictures from a distance usually results in poor quality. This is one reason I'm considering hanging up my Apple boots and ...

gemz4the1 by Level 23: Casual Specs
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  • 19 replies
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Resolved! Overcharged international data in Bosnia when paying 02 travel and staying in Croatia

i have been unfairly charged for using data in Bosnia 3 days when I was in Croatia paying for 02 travel. 02 says that charges are valid and refusing to take charges off my bill. I have been a loyal customer for over ten years and I never had any comp...

Anonymous by Not applicable
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  • 5 replies
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2 months and still no resolution

I've been a customer for years, spent thousands and now I've had enough. My account was charged with £36 of charges from an unrecognised source so I contacted O2 thinking it would be simple. but no, its been 2 months and theres still nothing to show ...

Anonymous by Not applicable
  • 9112 Views
  • 88 replies
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Lumia 950

Just thought I would put this out there. 2 days ago I upgraded from my Lumia 735 to the 950. My 735 was running Windows 10 as are all my windows devices so I am a bit of a fan and very used to it. I have read many posts on various review sites etc sa...

jezza1234 by Level 12: Nimble
  • 6065 Views
  • 20 replies
  • 1 kudos

Reward nominations for June 2016

Hey guys, Once again its time for you to nominate any posts or comments from this month you have found useful, engaging or funny (looking at you @Daddydoink!). For those that don't know each month we ask the community to nominate any posts or threads...

Martin-O2 by Former Staff
  • 5367 Views
  • 17 replies
  • 1 kudos