General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Uni gap year in USA while still in contract

Hi,Ive still 18 months left on my contract, but I've been selected for a gap year placement in USA commencing 30th June.To cancel my contract it's going to cost £450, Has anyone ever had a similar experience, or can anyone advise me on a way around t...

Resolved! Premium Charge Scams

Has anyone had any success in blocking these scammers from sending texts and making charges against their accounts?Has anyone found a way of getting O2 to take some responsibility for closing down the route that these companies use to facilitate the ...

O2 Repair Service

I have returned my phone for repair but engineers can't replicate the fault so are sending back which I understand. I asked the repair centre if I could replicate the fault in the O2 shop would they accept the O2 representatives endorsement. They sai...

Try the Tech: Would you test accessories?

Hi guys, We're always looking into adding more devices to Try The Tech (and shall be starting a new phase very soon indeed). Myself and the team have been exploring adding certain accessories to the list, so that you could test and review them at you...

Xperia Z bows out, makes way for X

3 new handsets coming in summer from Sony, Xperia xa, x, and X performanceX performance hasSnapdragon 82023MP cam 13MP selfie camNo more glass backStill IP68And looks like a Z3More specs coming..

Resolved! Mast repairs

Hi my partner and I have had little or no signal indoors for weeks.A local mast is being repaired.I was getting the updates each time saying they would contact me again in a few days.This stopped after quite a few with the final one saying no more up...

Email disaster -a warning

So, I decided to add email to a new phone. I entered the wrong password. This resulted in multiple incorrect login requests to the btyahoo email site as the phone attempts to update every few minutes. This led to a 'multiple log in attempt' warning m...

Resolved! New Mast Activation

Does anyone have a source for O2's plans to activate new masts on the Network, or any idea who a mere consumer could ask? A new mast was constructed near by at Eastbury (we got no mobile signal from anyone - except a sort of Vodaphone kludge that inv...

Interesting Article on 4G in the UK

Understanding 4G in the UK: Everything you need to know Windows Central |Cutting through the technobabble.Everyone knows 4G comes after 3G. It's faster, better, not to mention more expensive. But "4G" can refer to a bunch of different things, and the...

Line rental and broadband charges

I just read this interesting article from bitter wallet. TalkTalk are the first to follow governments proposed one fee for phone and broadband. to me this seems like a good idea, no more hiding the line rental by discounting it for 6/12 months be sti...