on 09-11-2015 23:46
I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...
* Taking ages to accept my login details
* Moving from tab to tab painfully slow
* Timing out before you are able to post
* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!
(Not even sure this will post if honest)
* Posting pictures is problematic
*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again
Veritas Numquam Perit
on 16-11-2015 09:41
on 16-11-2015 09:41
on 16-11-2015 10:10
16-11-2015 10:22 - edited 16-11-2015 10:24
16-11-2015 10:22 - edited 16-11-2015 10:24
1) Laptop: Win 7.. Firefox and Chrome...
Since change of login details (last week to enable me to get emails from O2)...It solved one problem and created another i.e logs me out after 30 minutes 'idle'
More annoyingly it allows me to write a response...and when I go to post..I have to sign in again (thereby losing the response I have written!)
2) Mobile: Note 3, Chrome
Since change of email login I can not sign into forum from email notifications...(in that my mobile only recognises old bt internet address)..new Gmail address is not recognised
I can only sign into forum now via My O2 App ...which I personally have never used before
Possibly 'someone from O2 ' needs to reset my account to delete all record of btinternet...to accommodate mobile access?
All of the above may sound weird to folk who usually access the forum from mobiles. I don't. 90% of the time I am using laptop. However I want to be able to sign into forum from mobile when I need to
Veritas Numquam Perit
on 16-11-2015 10:42
on 16-11-2015 10:42
KK 4.4.2 Tab Pro ....post video disappeared on Chrome. FF, Hola and stock app.
Fine on Lollipop.
Very slow all browsers over weekend.
on 17-11-2015 00:22
on 17-11-2015 08:46
on 17-11-2015 08:46
Update on my last post here....
http://community.o2.co.uk/t5/Discussions-Feedback/More-Forum-Issues/m-p/927773/highlight/true#M75036
I am pleased to 'announce' that issue Number 2 has now been resolved
An hour or so of personal tuition from @MI5 and it was job done (It involved going into account manager finding Chrome, deleting cache and data, rebooting phone, signing back into Chrome with new Gmail address and trying my forum login again) ....Many thanks to him for this
I wont bore you with the 'shouting' that went on .....all to do with my reluctance to clear data
However issue No 1 is getting worse (forum logging me out randomly) Last night in the space of 6 hrs I had to re-sign back in 7 times... Particularly annoying when replying to a question, press post and was redirected to sign in again...(Losing the answer I had written0
Veritas Numquam Perit
on 17-11-2015 09:12
on 17-11-2015 09:12
Hi guys, Thanks for this information, I'll send a message to Lithium this morning now that we have this info!
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on 17-11-2015 22:16
on 17-11-2015 22:16
Will report here that Toby reset my logout times today. I now have no problems ( I hope this post doesn't jinx anything ) Suffice it to say since it has been reset I have not been logged out once. Hallelujah
Veritas Numquam Perit
on 18-11-2015 04:05
on 18-11-2015 04:05
on 18-11-2015 04:48
on 18-11-2015 04:48
Just to add....I still don't have the insert video option....