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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! O2 account and settings

I have an O2 account but now have a company phone so decided to move my old account and number to my wife. I was told in the shop it would be ok and I could do it any time. So, I bought a new phone and contract and that was fine.I went onto O2 chat o...

Anonymous by Not applicable
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WIN !!!! XBOX ONE halo 5 NOT RECIEVED !!!

MY daughter won the xbox one halo prize draw on priorities in November and has still not recieved the system ... I have to make calls every week to chase it up via the promotion company PromoVeritas .... has any one had any problems with this company...

Anonymous by Not applicable
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Resolved! Phone number with a virtual mobile operator under O2

Hi This question is a bit unusual. I had a mobile number 079xxxxxxxx, it was with a small Virtual Mobile operator Jadoo Mobile which using O2 network. but Jadoo Mobile became bankrupt this month and I can't dial out and no one can dial in I tried to ...

Anonymous by Not applicable
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Resolved! why do O2 care nothing about their existing customers

Rang O2 tonight to discuss a possible upgrade.Some hope!!Firstly Paul wouldn't even talk to my daughter about her own phone despite us putting her name down with them twice in the pastGood Start!!!Next I tried to ring them from a landline. They obvio...

Anonymous by Not applicable
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Loss of my 'long term' Loyalty Discount

My contract has come to an end after 24 months and paying off my Phone Plan Credit Agreement As a consequence my basic tariff that was subject to a discount titled 'Loyalty Discount' has suffered with an increase of £5 (including VAT) by the loss of ...

Anonymous by Not applicable
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Resolved! more service problems!! ??

Buckinghamshire... winslow to be precise has NO SERVICE! Not good enough when you use the phone for business! No service since 0900hrs this morning! Very frustrating sort it out or ill be going to another provider.... it happens too many times

Anonymous by Not applicable
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First Impressions of the Microsoft Lumia 950

First Impressions of the Microsoft Lumia 950 Unboxing The 950 came in a white thin square box with a slide out tray, very much like the rest of the Lumia range. After pulling the security tab and sliding the out the tray, the 950 sits proudly on disp...

Curr946 by Level 26: Upbeat
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'Screen burn' on iPhone 5S

Hi all! I went into my local O2 shop today to try and sell back my old iPhone 5S to them (I have just upgraded to the 6S) and the people in the shop informed me that the phone was suffering from 'screen burn', which turns the whites at the edge of th...

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Anonymous by Not applicable
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