cancel
Showing results for 
Search instead for 
Did you mean: 

More Forum Issues?

Cleoriff
Level 94: Supreme
  • 127664 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again slight_frown

 

Veritas Numquam Perit

Girl in a jacket
Message 1 of 1,812
101,772 Views
1,811 REPLIES 1,811

Cleoriff
Level 94: Supreme
  • 127664 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I forgot to tag @Martin-O2into this. He was the last admin member in March to look into the problem

Veritas Numquam Perit

Girl in a jacket
Message 1801 of 1,812
1,147 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Cleoriff Unfortunately there has been no change to the status of this issue. The bug has been identified and a solution is been worked on but we haven't been provided with an ETA. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 1802 of 1,812
1,139 Views

Beenherebefore
Level 32: Blockbuster         
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:

For the last few days I've been seeing this error message while posting replies >>>>

 

An Unexpected Error has occurred.

 

But it doesn't seem to affect the actual reply function.

The error message refreshes each time the reply is auto-saved.

But it's odd that so far it's not being displayed on this reply Smiley Frustrated

"My life is a facsimile of a sham"
Message 1803 of 1,812
1,098 Views

Cleoriff
  • 127664 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Beenherebefore wrote:

For the last few days I've been seeing this error message while posting replies >>>>

 

An Unexpected Error has occurred.

 

But it doesn't seem to affect the actual reply function.

The error message refreshes each time the reply is auto-saved.

But it's odd that so far it's not being displayed on this reply Smiley Frustrated


It's happened to me on a couple of occasions just recently. (A pink banner across the top of the subject box) However it always posts when I press 'post' button

Veritas Numquam Perit

Girl in a jacket
Message 1804 of 1,812
1,092 Views

jonsie
Level 94: Supreme
  • 95663 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

I used to get this regularly but not had it for a while now. I was told out was to do with the autosave.

Message 1805 of 1,812
1,087 Views

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
As said, it's not a new "forum" issue and more likely due to your connection to the server dropping out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 1806 of 1,812
1,084 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Is this one by any chance happening for you guys when you quote a post that has used a custom smiley in it (e.g. iphone smiley instead of our default forum ones?)? That's what happened to me and we are waiting for a fix, in case it's the same issue?

Message 1807 of 1,812
1,069 Views

Beenherebefore
Level 32: Blockbuster         
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:

@Marjo ........not sure.....I'll try to replicate it and let you know

"My life is a facsimile of a sham"
Message 1808 of 1,812
1,065 Views

Beenherebefore
Level 32: Blockbuster         
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:

@Marjo

 

Yes >>>>>

 

My message no. 7417 in Virtual Lounge thread

 

https://community.o2.co.uk/t5/Off-topic/The-Virtual-Lounge/m-p/1055347#M96015

"My life is a facsimile of a sham"
Message 1809 of 1,812
1,061 Views

MI5
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Good spot....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 1810 of 1,812
1,055 Views