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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Refresh orders of iPhone 7plus

I have tried to phone o2 for 2 days without getting through. Yesterday I got through to chat. I am on the refresh contract which means that on the 25th I can upgrade for free. Well... As you can't speak to anyone the chat person told me I have to go ...

jtuk by Level 3: Thinker
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Resolved! Package Installer Stopped

Can anyone help me, please.All of a sudden I am having problems with games I download from the Google Play Store. The games download fine. I play them once maybe twice. Then the next time I try to play I get a message *Unfortunately the Package Insta...

Glory1 by Level 43: Bright Spark
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o2 Customer Service

I have a question concerning CS which I would be grateful if anyone could answer. When I contact CS an automated system asks me questions : what am I ringing about, my account password, is the query regarding the phone I am ringing on. Fine no proble...

Glory1 by Level 43: Bright Spark
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Web Top up in Safari and IOS

There seems to be a compatibiulity problem with the latest Apple browsers and My O2. My O2 seems to think JavaScript is not enebaled evenb when it is.

Anonymous by Not applicable
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Xperia X Compact, available to pre order....

...for delivery tomorrow.https://www.o2.co.uk/shop/phones/sony/xperia-xcompact/#contractType=paymonthly Memory and storage 3GB RAM 32 GB eMMC* Up to 256 GB microSD™ card SIM capability Single SIM Nano SIM Operating System Google™ Android™ M Processor...

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viridis by Level 56: Guvnor
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new my02 competition

http://www.o2.co.uk/myo2/competition Not seen it posted before if on refresh and have a balance outdtanding 4 chances to have it payed off and top prize a car upto £40,000

adamtemp64 by Level 66: Unequalled
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Resolved! Data allowance SMS message

For about the last six months my data allowance SMS message received about 10 past midnight on the day of the reset has come through reading "You've used up all your UK data allowance...." etc Now firstly, I haven't. Even if this was in relation to t...

Anonymous by Not applicable
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  • 6 replies
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Resolved! Can no longer add data to my account

Hi As of two days ago I can no longer add data bolt ons to my monthly account. Seriously annoying... I don't want to upgrade to the next level. So I am just sat here without data for a few days. Changing the terms of service mid way through my contra...

Anonymous by Not applicable
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  • 12 replies
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