General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! No delivery uk mail

Been waiting since Friday 12-1pm for delivery now on Tuesday been told nothing but lies from UK mail and o2 just as useless this happened 3 months ago when first joined aswell I'm appalled at the customer services plus spoke to managers and that made...

can you change address on a business account

im looking for away to change address on a business account online any one know of an email address just i never seem to get time to wait on the phone or to do the online chat.

Last Lumia Ever

Sad news for Microsoft Lumia fans http://gadgetshow.channel5.com/news/lumia-650-could-be-microsofts-last-lumia-paving-way-surface-phone

Recent charges on My O2

Is anybody having problems viewing their recent charges on My O2? I used to be able to see an itemised list of all recent texts/calls (in a seperate window) but since the website has been updated, this function appears not to be working. Any ideas? U...

Windows 10 Vending Machine

This looks pretty cool and im sure it will have its uses but cant see it becoming mainstream just yet Windows 10 Touchscreen Vending Machine

aerial direct

about 4yrs ago i got a phone call from aerial direct or what ever it was called before that saying they were working on behalf of o2 and it was time to renew contract , didnt have a new phone however recieved a cheque in lew of phone all was well . J...

Monthly package consitently exceeded

Hi guys,for the past 4 months, I have exceeded my data package (250MB) half way through the month and I had to buy a bolt on most of the time.My browsing hasn't changed and I haven't added new apps. I have contacted customer services who were unable ...

O2 TOOK UPFRONT COST!!!

Hi, i just put in for a contract i paid £99.99 upfront but i were declined as i didn't have enough additional information like passport etc, i were fine with being declined as ill just get a pay as you go but when i checked my bank O2 have still take...

Resolved! would like some advice please

Hi all, i posted a short while ago about an issue i had with O2.Basically ordered an iphone 5C and didnt like it, didnt even open the packet or use the phone, returned the phone and cancelled the contract all within the 14 day cooling off period. Was...

4G Signal

Hi there, I'm new here. I wanted to know why 4G is bad in the London area. At Clapham Junction station I can only get 2G and when at Victoria waiting for a train to leave there is no 4G for platforms 9- 12 and I cannot do anything on 3G as it seems j...

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