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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! Have you ever went to Ofcom? Did it do any good?

I've posted before about my rubbish data speeds and non existant signal at home. I have lodged 2 complaints to O2 and get the "We’re sorry about your recent experience and can confirm that we will be conducting a thorough investigation into your conc...

Anonymous by Not applicable
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O2 told me the wrong discount.

Hi guys, Right, so I rang up o2 before and was wanting to leave as I found a better contract else where. The lady who spoke to me (I think she was called Shelly) said that she could offer me £33.05 p/m on the double data deal with my o2 open discount...

Anonymous by Not applicable
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Resolved! watch out

Hi - i need to share this.i've just recived a phone bill for my 14 year old daughters phone. she has exceeded her allowance of 500 mis for calls by 270mis.the bill for this normally £18.50 has come in at a whopping £164.i thought the account was capp...

Anonymous by Not applicable
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Xperia X: Sony re-imagined.

It's a curious thing is the X, on one hand, it's clearly not pound for pound a big hitter, on the other it's been tweaked so much its optimised to hell and can keep up with the big boys without breaking a sweat.So what is it?It's not exactly a flagsh...

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viridis by Level 56: Guvnor
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Resolved! Travel to Ireland

Before travelling to Ireland I spoke to an O2 guru about the best way to use my phone - I was only needing it for texts and possible the occasional phone call. I was advised to turn off mobile data and voicemail, which I did. Calls would be 50p makin...

Anonymous by Not applicable
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Resolved! O2 rip off ! Has anyone else been conned in to paying premium charges without realising it ?

I went online one day to Tesco direct and up popped a " free" entry in to some competition with a chance to win an IPad. Stupidly , ( as it turns out) I filled in the online form with my mobile no and email etc . Next thing , I get this text ..says.....

Anonymous by Not applicable
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Resolved! O2 Insurance Courier Collection

Hi. I am new to this forum so apologies if I make any mistakes or faults along the way. I have an iPhone 6S Plus which, unfortunately, suffered quite bad screen glass damage after it dropped onto the road. I used it for a while but then discovered I ...

Anonymous by Not applicable
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