cancel
Showing results for 
Search instead for 
Did you mean: 

Lower tariff

Anonymous
Not applicable
I've got an iPhone 6 on O2 refresh and wanted to know if I could lower my tariff? I've got 20GB data and only use 5GB at the most, but I pay £53 a month for the whole contract and now I'm a student I don't what to spend that much on it.
Message 1 of 10
1,953 Views
1 ACCEPTED SOLUTION

Accepted Solutions

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You can only pay off the handset part of your contract and then cancel the airtime part, it cannot be lowered.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 10
1,942 Views
9 REPLIES 9

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You can only pay off the handset part of your contract and then cancel the airtime part, it cannot be lowered.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 10
1,943 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Pay off the handset.
Then your bill will halved.
(63% of customers bills lowered by 50% or more)
Message 3 of 10
1,917 Views

Bambino
Level 84: Resplendent
  • 23201 Posts
  • 1028 Topics
  • 3690 Solutions
Registered:

If you pay off your handset there is no penalty for cancelling the airtime part. You can then take a lower tariff on a sim only contract, or even go on to Pay & Go. It won't be cheap to pay off the handset, but will probably benefit you in the long run.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 10
1,820 Views

Cleoriff
Level 94: Supreme
  • 123351 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

@Bambino wrote:

If you pay off your handset there is no penalty for cancelling the airtime part. You can then take a lower tariff on a sim only contract, or even go on to Pay & Go. It won't be cheap to pay off the handset, but will probably benefit you in the long run.


Good point @Bambino  £53 per month is a hell of a lot to pay. Particularly for someone who has changed to be a student...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 5 of 10
1,812 Views

Anonymous
Not applicable
You cannot downgrade anymore only pay off what's left on your refresh contract
Message 6 of 10
1,759 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Tis right, as said in all the posts in this thread. Confused

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 10
1,755 Views

MI5
Level 94: Supreme
  • 144967 Posts
  • 635 Topics
  • 27814 Solutions
Registered:
Assuming that, as a student, you have a spare £700 lying around......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 10
1,750 Views

Anonymous
Not applicable
Even I didn't have that much as a student
Message 9 of 10
1,747 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:

@Anonymous wrote:
and now I'm a student I don't what to spend that much on it.

When did you become a student?

Message 10 of 10
1,719 Views