HELP!!!!

Anonymous · ‎17-01-2011

Hiya can someone please help me if they can? How do you know if your phone is still under warranty? Also, my blackberry curve keeps crashing! I have to remove the battery AT LEAST once a day! does anyone know if this is a fault on them? It has been going on for a couple of months now and its on a 2 year contract, i've only had it since June 2010. I want to cancel my contract because most of the time the phone can't be used. However, you have to pay for the remaining months on your contract. Which is a little unfair when the phone is broken in a way!
Please help me

adamtemp64 · ‎17-01-2011

Where and when did you buy it ?
But most phones have 12 months warranty and some 24 months check the paperwork that came with it or manufactures website.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎17-01-2011

Thanks. I can't find anything on the paperwork 😕 and i got it in june 2010 on a 24 month contract from the o2 shop.

adamtemp64 · ‎17-01-2011

so still in warranty then until june 2011 at the minimum either contact o2 or blackberry direct(blackberry may be better.)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎17-01-2011

thank you

i'll try that

sheepdog · ‎17-01-2011

Have you tried an update to the O/S via the desktop manager? Thats the first thing the repair company will try. It sounds like you have installed an app that is particularly resource hungry or a browser issue with certain websites causing the "wait" indicator. Which isn't really a crash but the BB trying to recover memory.
BTW, it is well known that restarting a BB daily sorts out this issue. I use (and not spamming here) Quickpull from the app world. Schedule that for early morning and you should be fine.

Anonymous · ‎17-01-2011

i will download quickpull now thank you. I also have no idea what O/S is sorry so to answer your question no i have not. I am going to delete a number of apps off my handset to see if this works. However i know a number of people that have had the same problem even after being given a brand new hand set.

sheepdog · ‎17-01-2011

O/S = operating system ie what your BB uses to work

To update it, you would need to have the Desktop manager software installed on a PC and then take it from there.

Anonymous · ‎17-01-2011

Thank you!! I'll see if i can do this

O2

HELP!!!!