Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[MI5]

Still within their 3 month fix window......

[jonsie]

I don't have emails for notifications enabled for that very reason. It would drive me daft with an inbox of useless emails when I can see perfectly well when I log on. So in all honesty this doesn't affect at all my time on here. I certainly don't want constant emails when I'm out and about just so I don't feel the need to respond until I'm ready.

[Cleoriff]

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@jonsie wrote:

I don't have emails for notifications enabled for that very reason. It would drive me daft with an inbox of useless emails when I can see perfectly well when I log on. So in all honesty this doesn't affect at all my time on here. I certainly don't want constant emails when I'm out and about just so I don't feel the need to respond until I'm ready.

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It's all down to the way each individual works the forum @jonsie .

I like to see when I've been mentioned and those aren't working unless it's from the managerial staff.

Personally I'd rather delete loads than have none at all.

[MI5]

I also don't have emails enabled but I do rely on the notifications at the top of the page to see if anyone has mentioned me about a topic, so I miss that the most.

[jonsie]

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@MI5 wrote:
I also don't have emails enabled but I do rely on the notifications at the top of the page to see if anyone has mentioned me about a topic, so I miss that the most.

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and that's exactly how I use the communiy. Fix that bit and I'm happy but I just start with the newest unread first and work my way through, seeing any mentions or kudos along the way.

[Mi-Amigo]

I like to see the notifications so I can check who has responded to any comment I`ve made. I don`t check e-mails that often and when I do it isn`t too much of an issue to delete the ones from the forum which I`ve already seen [via notifications on the forum].

[Cleoriff]

Whereas I rarely use notifications. I am now, even though they aren't working properly.

My routine on opening PC is to sign on and then open emails. Deal with forum emails first, opening 4-5 tabs as I go. Then straight to unread posts.

As I said, each to their own, as there isn't a 'right' way. What works for me, works for me.

In my 7 years here, I have worked like this and have no intention of changing now

As for seeing kudos, I just click on the box to see who gave it...

[gmarkj]

Got really excited this morning thinking that the fix had been put in as I had a notification.
It was for a kudos and then realised those were working all along...
Obviously need another cup of tea this morning!

[Mi-Amigo]

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@gmarkj wrote:
Got really excited this morning thinking that the fix had been put in as I had a notification.
It was for a kudos and then realised those were working all along...
Obviously need another cup of tea this morning!

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Same happened to me @gmarkj 

I`ll put the kettle on 

[Cleoriff]

Yes kudos and mention from our managers and thats's all. (In the notification feed.)