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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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jonsie
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Cleoriff
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Just a final update. No emails coming in (from the forum) other than PM's.

Notifications on forum only showing Kudos as at 23.47.

 

So it's back to reading unread posts to keep up to date with everything.

Veritas Numquam Perit

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MI5
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Same. .
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Ditto. So broken as to be unusable... On the plus-side, lots of Kudos and PMs flying through the ether of late 🤗 - they are the only interactions on the Forum that generate e-mail notifications!
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Cleoriff
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Same here. The forum is broken. Kudos showing in forum notifications only and I last had a PM at 23.17.

I am using Unread posts and old emails in off topic to navigate my way around that section.

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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As mentions aren't working either, I have PM'd @Marjo  and @Martin-O2  and directed them to this thread....otherwise they will just think the forum is a bit quiet. joy

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
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Morning all! Thanks for raising this issue. I'm in the same boat and have not had any new notifications overnight. 

 

We'll raise this with the platform provider now and will update this thread once we hear back! 

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Cleoriff
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I wonder if notifications are working just when Managers post? In my notifications it showed  that @Martin-O2 had replied here .

 

Martin.PNG

 

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Martin-O2
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Thanks @Cleoriff that's useful info. My in community notification feed is not working. 

 

Did you also receive an email notification when I posted? 

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gmarkj
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Not completely forum related, but the dash_04 error is REALLY starting to annoy me now.
Getting the error on my phone (Chrome & FF) and laptop (Chrome).

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