on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 20-10-2024 11:59
on 20-10-2024 11:59
on 23-10-2024 06:58
on 23-10-2024 08:03
on 23-10-2024 08:13
on 23-10-2024 08:13
on 23-10-2024 08:24
on 23-10-2024 08:24
Using Win 11 PC
Veritas Numquam Perit
on 23-10-2024 09:11
Got that this morning, and just assumed it was the work laptop.
Looks like Khoros "updated" something this morning and broke something else - as it everwas...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 23-10-2024 09:38
Thanks for flagging @pgn and for providing some additional details @Cleoriff, @TallTrees, @gmarkj
I'm going to collate some information and get this sent over to the relevant contacts.
When I have any further updates, I'll be back in touch 👍
on 24-10-2024 09:06
on 24-10-2024 09:06
How near are we to fixing this forum??!
Yes, those of us who are determined to carry on helping new posters are still here, accessing new posts in a very peculiar way but tbh, it's like working down the coal mines with a dead canary.
A timescale would be ideal!
Veritas Numquam Perit
on 24-10-2024 09:12
on 24-10-2024 09:12
@Cleoriff wrote:How near are we to fixing this forum??!
Yes, those of us who are determined to carry on helping new posters are still here, accessing new posts in a very peculiar way but tbh, it's like working down the coal mines with a dead canary.
A timescale would be ideal!
🤣
on 24-10-2024 10:00
on 24-10-2024 10:00
Morning @Cleoriff
I understand this is frustrating, a case has been raised for this, and this is currently being investigated, unfortunately, I can't provide a definitive timescale at this moment, however as soon as I have an update you will too 😊