on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 31-03-2021 16:30
on 31-03-2021 16:30
on 01-04-2021 12:32
on 01-04-2021 12:32
New problem..
Just logged onto My O2 shows
Data - information cannot be displayed at this time
I can`t provide screenshot but means I don`t know how much data I have left. I had e-mail a couple of days ago to say I had used 80% but know I haven`t used it all yet but want to keep an eye on useage.
on 01-04-2021 12:40
on 01-04-2021 12:40
Mine's the same on phone. Just showing minutes and texts. No data.
Not checking on PC as it logs me out of forum!
Veritas Numquam Perit
on 01-04-2021 14:58
on 01-04-2021 14:58
@Mi-Amigo wrote:New problem..
Just logged onto My O2 shows
Data - information cannot be displayed at this time
I can`t provide screenshot but means I don`t know how much data I have left. I had e-mail a couple of days ago to say I had used 80% but know I haven`t used it all yet but want to keep an eye on useage.
Pleased to say, just checked and working now
Hopefully was just a glitch
on 01-04-2021 15:21
on 01-04-2021 15:21
Good to hear it's working again @Mi-Amigo but if anything changes, please do let us know!
Is the data showing for you too @Cleoriff ?
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on 01-04-2021 19:04
on 01-04-2021 19:04
14-04-2021 08:34 - edited 14-04-2021 08:35
14-04-2021 08:34 - edited 14-04-2021 08:35
Another issue I discovered this morning. On Windows PC using Firefox, I'm getting this when clicking onto spellcheck.
So basically it's not working. Not tested on phone as that uses autocorrect.
Veritas Numquam Perit
on 14-04-2021 08:39
on 14-04-2021 08:39
@Cleoriff wrote:
Another issue I discovered this morning. On Windows PC using Firefox, I'm getting this when clicking onto spellcheck.
So basically it's not working. Not tested on phone as that uses autocorrect.
Good morning @Cleoriff
Thanks for letting us know. We are already aware and the team is working on solving this! Will keep you updated!
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→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 14-04-2021 08:53
on 14-04-2021 08:53
on 14-04-2021 14:02
on 14-04-2021 14:02