Re: Forum development & bugs updates - Page 83

EmilieT · ‎19-07-2019

Hi everyone,

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

Kudos and posting box window not working correctly in the blog section
New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

Various differences between Mobile view and Full view (list here)
Size of the homepage header
Image in the hompage header
Lack of board structure on the homepage

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

MI5 · ‎26-03-2021

So it would appear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎26-03-2021

Hi everyone

Thanks for letting us know @MI5 , I have escalated this internally and the tech team will have a look at it asap and hopefully get this fixed soon together with the stats display! @jonsie @Cleoriff @Mi-Amigo

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

TheresaV · ‎26-03-2021

Also @pgn @Cleoriff @Mi-Amigo the video posting issue seems to have been resolved. Is it working for you again as well? Just wanted to double check!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

jonsie · ‎26-03-2021

Videos are fine for me @TheresaV

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TheresaV · ‎26-03-2021

Brilliant, thanks for letting me know @jonsie One ticked off the list

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎26-03-2021

Thanks @TheresaV

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎26-03-2021

Worked first time for my Presto vid on WRQ this morning, thanks @TheresaV 👍

Links to O2 Social Media Team here

TheresaV · ‎26-03-2021

Thank you guys @pgn @MI5

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Cleoriff · ‎26-03-2021

All fine now @TheresaV

Veritas Numquam Perit

Cleoriff · ‎26-03-2021

@MI5 wrote:
Anyone noticed if their post count has stopped going up?

I'll just check... @MI5 @jonsie @TheresaV

Yes mine's stopped as well. Was on a number ending 58, still on same number.

Veritas Numquam Perit