on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 26-03-2021 15:04
on 26-03-2021 15:04
So it would appear
on 26-03-2021 15:12
on 26-03-2021 15:12
Hi everyone
Thanks for letting us know @MI5 , I have escalated this internally and the tech team will have a look at it asap and hopefully get this fixed soon together with the stats display! @jonsie @Cleoriff @Mi-Amigo
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on 26-03-2021 15:20
on 26-03-2021 15:20
Also @pgn @Cleoriff @Mi-Amigo the video posting issue seems to have been resolved. Is it working for you again as well? Just wanted to double check!
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on 26-03-2021 15:25
on 26-03-2021 15:25
on 26-03-2021 15:31
on 26-03-2021 15:31
Brilliant, thanks for letting me know @jonsie One ticked off the list
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on 26-03-2021 15:32
on 26-03-2021 15:32
Thanks @TheresaV
on 26-03-2021 15:38
on 26-03-2021 15:40
on 26-03-2021 15:40
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 26-03-2021 18:35
on 26-03-2021 18:35
26-03-2021 18:45 - edited 26-03-2021 18:48
26-03-2021 18:45 - edited 26-03-2021 18:48