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Stacey16
Level 1: Joiner
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I wanted to write some feedback for an amazing customer service rep you have. His name is Yaseen and he is by far the best person I have ever had deal with my enquiries. I suffer from mental health, anxiety being one of them and I also have trouble understanding what people would find easy to understand. He was patient, respectful and just a delight to talk to. He goes above and beyond for his customers and loves to see them happy. Absolutely lovely guy, if I could I’d choose him EVERY TIME I needed to contact O2 customer service. Words cannot describe how wonderful my experience was with him.

 

I was unsure where to put my review/feedback at first but I want to give Yaseen praise because he deserves it for his outstanding qualities as a person and his amazing customer service skills. 

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pgn
Level 55: Good Authority
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Thank you, @Stacey16 - praise is always nice to receive. Tagging in the board managers who will make sure your praise gets back to the right person - @Martin-O2 @lewys-gp @RafaC should be able to do that. 👍

 

Thank you again, @Stacey16.

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Cleoriff
Level 94: Supreme
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@Stacey16 

Thanks for your post about Yaseen. He sounds the sort of customer rep we need all the time. So pleased you had a great experience.

Thanks again and welcome to the forum thumbsup

*The Game Is On*

Girl in a jacket
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lewys-gp
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Thanks for the tag, @pgn.

 

@Stacey16, I'm so happy to read your feedback about Yaseen. I'm glad they could help you with your enquiry 😊. If you don't mind, I'll send you a private message for some more details - that way I can make sure the feedback gets to the O2 team where Yaseen works.

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